Your Signature Fit Awaits

Allow our seasoned team of stylists to guide your custom-suiting experience.

What type of service are you looking for?

There are 3 different types of appointments you can book: Design Consultations, Design Appointments, and Alterations Appointments.

Design Consultation

This is a discovery meeting where you have the opportunity to learn more about 9Tailors and our catalogue. 

What to expect:
  • Design Consultations take 45 minutes.
  • This is a discovery meeting to discuss your design options at 9Tailors Boston. During the appointment, your Style Advisor will work with you to establish the vision for your custom garment. No commitment to the design is necessary.
  • This appointment option is only available to you if you have 12 weeks, or more, time for production. If you have less than 12 weeks time, you will need to schedule a Design Appointment to allow enough time for measurements so that we can get started on production immediately.
  • If you want to bring family or friends to your appointment, please notify us ahead of time. We limit the number of guests in an appointment to 3; the person designing and 2 guests. If you wish to schedule a wedding party or a group design, please let us know how many people will be designing in your group and we can find a time to accommodate you. These designs are typically scheduled either as the first or last appointment of the day.
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Design Appointment

An appointment to discuss style options and design a custom garment.

What to expect:
  • Design Appointments take about 1 hour and 30 minutes. If you have had a Design Consultation and this is your follow-up, it will be scheduled for 60 minutes.
  • The Design Appointment is when you design your garment! You pick the fabric, decide on the elements that make your garment (buttons, pocket style, lapel style, lining options, silhouette, etc.) and get measured.
Stages of the design process
  • The production timeline for a custom suit is 8 weeks during off season and 12 weeks during peak season. Production timeline starts the day that your order is placed by a 9Tailors team member, not the day you submit an appointment request. Shirts may be produced within 6 weeks. For our Bespoke and Couture offerings, the timeline can be 12-15 weeks
  • Our process includes a multistep fitting:
    • Custom: This will require 1-2 fittings. At your fitting you will try on the finished garment. We will identify any minor adjustments that we can do to help your garments fit better. All alterations are done in house and take about 2 weeks to be completed. After the alterations are completed we will invite you in for a second fitting, and any necessary additional fittings, until your garments fit the way we agreed upon in the Design meeting.
    • Bespoke & Design / Couture: This will require 3-4 fittings. The initial fitting is a basted fitting where the garment is loosely sewn together and allows for more editing before the final garment is made. We take notes from the basted fitting and update the tailor with any changes. The tailor incorporates any edits made. Your final garment is then made with the fabric of your choosing. 
  • Before the appointment: When you submit a request for an appointment, you will be matched with one of our Style Advisors. The more information you tell us regarding what you are looking for, what you will be using the garment for, and when you need it, will help us provide a better customer experience to get you scheduled.
  • After your appointment: If you decide to proceed with a garment design, your order will be submitted at the end of your appointment. This is when payment is due. You have 24 hours after your order is submitted to make changes to your garments. This marks the beginning of the arrival timeline for your garment fabrics. When your garments arrive at 9Tailors Boston, we will do a quality check and reach out to schedule a fitting. At this time, if any alterations are needed, we will schedule a follow-up appointment for you to get garments with the alterations. If no alterations are needed, congratulations! You can take home your new garments.
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Alteration

Bring your own garment to be altered.

What to expect:
  • Alterations appointments typically take 30 minutes
  • All of your garments must come in freshly laundered.
  • Please wear undergarments that allow our Style Advisors to see the true fit of the garments for alteration.
Stages of the fitting process
  • During the appointment: You will discuss all the changes you want for your garment. We will draw up an invoice for you and you should expect to pay it at the time you leave your garments.
  • After the appointment: Alterations are typically completed within 3 weeks based on our tailors’ capacity. If you need your garments before then, a rush order fee will be required. Our tailors will make the requested alterations to the garment. Your Style Advisor will notify you when your garment alterations are complete and schedule a time for you to pick them up.
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For All Appointments

After submitting your appointment request, you will receive an email within 72 hrs offering an appointment time. You can then either accept that appointment or request a different time. Please keep an eye on your spam folder so you don’t miss any important messages!

Once you set an appointment time, you will receive a calendar notification from Google with all the appointment details. We’ll also give you a call the week of your appointment as a reminder.

If you miss your appointment, you might not receive priority booking to reschedule. This can affect the time it takes to receive and complete your garment.

If you want to bring family or friends to your appointment, please notify us ahead of time. We limit the number of guests in an appointment to 3; the person designing and 2 guests. If you wish to schedule a wedding party or a group design, please let us know how many people will be designing in your group and we can find a time to accommodate you. These designs are typically scheduled either as the first or last appointment of the day.

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Our Showroom

Conveniently located in downtown Boston, our beautiful showroom is designed to be both calming and inspiring. Complete with comfortable seating, a thoughtfully curated atmosphere, and an inclusive, affirming environment, our space will help you feel truly at ease and empowered to let your true personality shine. Enjoy a complimentary espresso as you explore our offerings and explore your creativity.

Location Note: Street parking is available, but not guaranteed. The closest MBTA stops are South Station (red line) and Chinatown (orange line).

FAQs

  • After submitting your request, you will receive an email within 72 hrs offering an appointment time. You have the opportunity to accept that appointment or request another time. Please keep an eye on your spam folder, oftentimes these emails end up in there.
  • You will receive a calendar notification from Google with all the appointment details and a phone call the week of your appointment as a reminder.
  • If you do not attend your appointment and wish to reschedule, you may not receive priority booking. This can affect the time it takes to receive and complete your garment.
  • Our showroom is located at: 132 Lincoln Street, Suite #1L, Boston, MA, 02111.
  • Street parking is available, but not guaranteed. The closest MBTA stops are South Station (red line), and Chinatown (orange line).
  • You don’t need to know exactly what you’re looking for when you book an appointment. There are 2 different types of appointments you can book, Design Consultations or Alterations.
  • In your Design Consultation appointment, you’ll learn about our program and/or create a custom garment:
    • Design consultations take about 1 hour and 30 minutes.
    • No commitment to the design is necessary. This is a discovery meeting to discuss your design options at 9Tailors Boston. During the appointment, your Style Advisor will work with you to establish the vision for your custom garment.
    • If you want to bring family or friends to your appointment, please notify us ahead of time. We limit the number of guests in an appointment to 3; the person designing and 2 guests. If you wish to schedule a wedding party or a group design, please let us know how many people will be designing in your group and we can find a time to accommodate you. These designs are typically scheduled either as the first appointment or last appointment of the day.
    • Stages of the design process:
    • The production timeline for a custom suit is typically 6 – 8 weeks from the date the order is submitted. Shirts and knitwear products can be produced within 6 weeks. For our Bespoke and Couture offerings the timeline can be up 12-15 weeks.
    • Our process includes a multistep fitting:
      • Custom: Most custom suits require 1-2 fittings where you try on the finished garment. Typically requires minimal alterations. After alterations, we schedule a time for you to pick up your finished garments.
      • Bespoke and Couture: 3-4 fittings. The initial fitting is a basic fitting where the garment is loosely sewn together. After fabric is cut and finished, you try on the garment for final fittings.
    • Before the appointment: When you submit a request for an appointment, you will be matched with one of our Style Advisors. The more information you tell us regarding what you are looking for, what you will be using the garment for, and when you need it, will help us provide a better customer experience. to get you scheduled.
    • After your appointment: If you decide to proceed with garment production, your order will be submitted to the Tailor as soon as your invoice is paid. You have 24 hours after your invoice is paid to make changes to your garments, after 24 hours no changes can be made. This marks the beginning of the production timeline—typically 12 weeks from the day your design is submitted to finish. We will invite you in for a first fitting approximately 6 weeks after your order is sent to production. This is our first opportunity to fit the garment that has been made custom for you and address any adjustments that need to be made. You can expect 2 or 3 fittings before taking your garments home with you. If any alterations are needed, we will schedule a follow-up appointment for you to get garments with the alterations. Note, that in the occasion alterations are needed due to charges to the body or changes of the design that require significant change to the pattern, additional charge may apply.  If no alterations are needed, congratulations! You can take home your new garments.
  • In your Alterations appointment, we request that you bring your own garment to be altered.
    • What to expect:
      • Alterations appointments typically take 30 minutes.
      • All of your garments must come in freshly laundered.
      • Please wear undergarments that allow our Style Advisors to see the true fit of the garments for alteration.
      • Note we CAN NOT replace zippers or elastic waistband/cuffs.
    • Stages of the fitting process.
      • During the appointment: You will discuss all the changes you want for your garment. We will draw up an invoice for you and you should expect to pay it at the time you leave your garments.
      • After the appointment: Alterations are typically completed within 3 weeks based on our tailors’ capacity. If you need your garments before then, a rush order fee will be required. Our tailors will make the requested alterations to the garment. Your Style Advisor will notify you when your garment alterations are complete and schedule a time for you to pick them up.
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